Tailored Services

Tailored Day Services shall:

• Include an individualized service design, as determined through the individual program plan and approved by the regional center that maximizes the consumer’s individualized choices and needs. This service design may include, but is not be limited to fewer days or hours than in the program’s approved day program, look-alike day program, supported employment program, or work activity program design; flexibility on the duration and intensity of services to meet the consumer’s individualized needs.
• Encourage opportunities to further the development or maintenance of employment, volunteer activities and/or pursuit of post-secondary education; and maximize consumer direction of the service; and increase the consumer’s ability to lead an integrated and inclusive life.

The type and amount of tailored day service shall be determined through the individual program plan process. The individual program plan shall contain, but not be limited to, the following:

• A detailed description of the consumer’s individualized choices and needs and how these choices and needs will be met.
• The type and amount of services and staffing needed to meet the consumer’s individualized choices and needs and unique health and safety and other needs.

For currently vendored programs wishing to offer a tailored day service option, the regional center shall vendor a tailored day service option upon negotiating a rate and maximum units of service design that includes, but is not limited to:

• A rate (daily or hourly) and maximum units of service design that does not exceed the equivalent cost of four (4) days per week of the vendor’s current rate, if the vendor has a daily day program rate; or a rate and maximum units of service design that does not exceed the equivalent cost of 4/5th of the hours of the vendor’s current rate, if the vendor has an hourly rate.

For new programs wishing to offer a tailored day service option, the regional center shall vendor a tailored day service option upon negotiating a rate and maximum units of service design. The rate paid to the new vendor shall not exceed 4/5ths of the temporary payment rate or the median rate, whichever is applicable.

Tailored Day Services offer a variety of opportunities to adults with disabilities 18 years of age and older. Tailored Day Services are typically provided between 7-12 hours per week with a maximum of 20 hours weekly. Services may be shared between clients receiving the services, up to 1:3 staff to client ratio.

The intent of Tailored Day Services is to choose and customize day services to meet the client individualized needs; have opportunities to further the development or maintenance of employment and volunteer activities; direct their services; pursue postsecondary education; and increase their ability to lead integrated and inclusive lives. {4688.21.(a) CA Welfare & Institutions Code}